5th World Innompic Games IG 2021 online  

5th World Innompic Games (online): Contests

Customer Experience Journey as a Love Story

   Innompic Games entrepreneurial creativity contests all-win constructive competitioninnovation creation show

  

Customer Experience (CX) as a Love Story  

Creative Challenge

  

Take your new customer value invented during the 'Entrepreneurial Serendipity' or 'Different Market for the Same Product' contest
and
design a customer experience journey as a love story.

 
Vadim Kotelnikov, Founder of Innompic Games

Value innovation is a innopreneurial way of telling customers "I love you!"

  Vadim Kotelnikov

I-Founder

 
 

Surprise Your Customers

Be creative. Surprise your customers with amazing inventions and value innovations at all stages of the customer experience journey – from first impression through visitor tour, free trial, first purchase and customer retention programs.

   Surprise Customer - 3 strategies by Vadim Kotelnikov

 

 
 

Start with a 30-second video or a slide introducing your

Customer Value Proposition

that would amaze your prospects and inspire them to contact you.

  

 
 

Introduce yourself, your company and your product or service in a most appealing way. Emphasize customer benefits in your introduction.

(a 1-minute video, a slide or a half-page description)

  

 
 

Engagement

  

 
 

Describe how you'll get prospective customers
to experience your product / service and fall in love with it

(a half-page description)

  

 
 

First Purchase

  
 

Describe how you'll inspire a person to buy your product or service and benefit from it

(a half-page description)

  

 
 

Describe how you'll build loving customer relationships and turn a buyer to a loyal repeat customer.

(a half-page description)