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    Vadim Kotelnikov Innompic Games

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Love for Customers innovation quotes, Vadim Kotelnikov, photogram

If you really want to understand your customers, free yourself from you ego and become them.

 

Vadim Kotelnikov innovation quotes, invention, Love for Customers, useless

 

     

Empathize with your customers, walk a mile in the shoes of your customers, Vadim Kotelnikov, emfographics

 

 

Vadim Kotelnikov, Founder of Innompic Games

If you love your customers and strive to make their life happier, youíll invent wonderful things for them.

Vadim Kotelnikov

Innompics

Konosuke Matsushita innovation quotes

We treat our products like our children. We are concerned about how they are getting on in customers' lives.

Konosuke Matsushita

Mark Zuckerberg advice

I know it sounds corny, but Iíd love to improve peopleís lives, especially socially.

Mark Zuckerberg

Facebook

Tom Kelley quotes on innovation

New opportunities for innovation open up when you start the creative problem-solving process with empathy toward your target audience.

Tom Kelley

IDEO

 

The Key To Great Achievements, Profits and Joy

The main idea of your business is to make your customersí lives better. When you focus on this, your job is easy, fulfilling, profitable and fun.

Avoid the temptation to stereotype when innovating for real people. Real people donít want to be treated as a tiny bit of a mass market. They have different aspirations, dreams, needs, and problems to be solved.

If you really want to understand your customers, free yourself from you ego and become them.

Love your customers. Look at the world through their eyes, empathize with their feelings, dreams and thoughts. Walk a mile in their shoes to understand what motivates them, what they truly need and desire.

When you design a new customer journey map, involve sales and customer service people to identify more areas for improvement throughout that journey and ultimately ensure that itís as seamless and efficient as possible.

Designing a New Product

Love for customers is the springhead of the cascade of innovations and the river of revenues. >>>

When you invent and design a new solution, map out the stages that your customers go through and make that experience easy, consistent and delighting. Understand what customers may expect from a new solution and strive to deliver something amazing that is beyond their expectations.

Test, invite customersí constant feedback, optimize, and improve your customer journey. Having made any significant changes, beta test them. Continue this human-centered design process until your create something that makes customers fall in love with!

Empathetic Marketing and Selling

To create customers, empathize with your customers, be them to understand their core emotional drivers and needs. Use these insights to offer them what benefit them most... More